About Us

The New Zealand Business Excellence Foundation supports New Zealand organisations’ business improvement so they can achieve and sustain proven, world-class performance and results.

Who is the New Zealand Business Excellence Foundation?

The New Zealand Business Excellence Foundation (NZBEF) was founded by the Rt. Honorable Sir James Bolger, Sir Douglas Myers, and other prominent private and public business leaders.

It was created to improve New Zealand’s organisations’ overall performance and to celebrate success by way of premier business excellence awards.

Our team of business improvement experts supports businesses in their success journey through consulting services, courses, and events.

IndependEnt

The NZBEF is an independent, not-for-profit membership organisation. We support and guide New Zealand organisations to achieve world-class performance, productivity and capability.

Scalable

We support large and small organisations from all sectors in their business improvement journeys.

Diverse

Member organisations come from all sectors such as government, local bodies, small business, franchises, manufacturing, healthcare and education.

“The more a business is able to develop and articulate a core purpose, and engage with millennials, who equate purpose with business excellence, the greater chances for long-term success.”

Punit Renjen – CEO & Chairman, Deloitte

Our Vision

To be recognised as the champion of business excellence in New Zealand.

Our Mission

Supporting New Zealand organisations to achieve and sustain proven world-class performance and results.

“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.”

Steve Jobs – Apple

Our Business Improvement Team

Meet our business improvement team:

Beryl Oldham

Board Chair

Beryl Oldham has over 30 years’ experience in organisational learning and development, much of which was gained in the Royal New Zealand Navy. Since then she has held Human Resources and Organisational Learning and Development managerial positions in a number of organisations.

Beryl is passionate about measuring results and her company, Complete Learning Solutions, is NZ partner with Docebo LMS, Organizational Excellence Specialists, and the ROI Institute®.

 

Carew Hatherley

Board Member

Carew has a background of planning and guiding a range of ISO implementations for businesses successfully gaining Certification in Quality, Environmental, Health & Safety and Information Security management systems. He is the Managing Director of The IQM (International Quality Management) Group.  An ISO Lead Auditor and Trainer, he also covers Defence Management & Military Technology: he has a Masters in Defence Studies (Technology – Cranfield University) and a further Post Graduate Degree in Military Technology.  As well as ISO consulting and auditing, he is a NZ Class A Asbestos Removal certifier and also conducts Strategic Planning Days for Boards and Senior Leadership Teams.

Carew is a Member of the NZ Institute of Directors and an elected Fellow of the Institute of Leadership & Management.  After 23 years working all over the world with the UK Ministry of Defence, US Department of Defence and the United Nations he and his family settled in New Zealand.  He held Senior Executive roles with Animates, Medtech Global and Storm Systems before joining The IQM Group.

 

Jeremy Cox

Board Member

Jeremy Cox joined the NZBEF board in May 2019.  Jeremy works for the NZDF and is Director of Defence Excellence – A portfolio consisting of Organizational Excellence, Innovation and Continuous Improvement (CI) overseeing a performance excellence program across the NZDF.  

Jeremy initially trained as an Avionics Engineer in civil aviation in the UK and later emigrated to New Zealand in 2003, rapidly rising through Maintenance Management in his 25 years in the airline industry both in the UK and NZ, achieving an executive MBA and is a certified lean six sigma process improvement expert, whilst leading and managing teams of up to 450 staff in various roles to General Manager level.

In the last 13 years he has worked on numerous contracts in a variety of industries, including; Flight Simulators, Cable Manufacturing, the Canterbury District Health Board, and now at NZDF implementing large scale projects through effective project management, change management, and lean process improvement methodologies. 

Keith Philips

Board Member

Keith has previously been an Exec with Apple Computers in the UK and USA washed up on NZ shores and stumbled into his business partner at QLBS.  “I had built and sold a number of tech companies and as a Venture Capitalist needed a smarter way to assess business capability and risk.  I became a user, and owner.  I am increasingly convinced that in the technology continuum this is the life after spreadsheets”.

Dr Robin Mann

Board Member

Dr Robin Mann is Head of the Centre for Organisational Excellence Research, Massey University, New Zealand, Chairman of the Global Benchmarking Network, Co-Founder of BPIR.com Limited – a best practice website resource, Founder of the International Best Practice Competition and Organisation-Wide Innovation Award, and Founder of the TRADE Best Practice Benchmarking Methodology which was initially developed for the New Zealand Benchmarking Club.

The TRADE methodology is the cornerstone of the Dubai Government Excellence Program’s “Dubai We Learn” initiative whereby Robin has overseen 35 benchmarking projects since 2015. Robin serves as a Business Excellence Advisor to many countries and has recently served as a technical coordinator for the Abu Dhabi Government Excellence Award and Mohammed bin Rashid Government Excellence Award. Dr Mann is originally from the UK where he obtained his PhD in TQM at Liverpool University in 1992.

He is currently overseeing a research project involving 30 countries to understand how the design and deployment of business excellence initiatives impact on nation building.

Tony Stephenson

Board Member

Tony has worked internationally as well as in NZ with a wide range of different industries including automotive, aeronautical, pharmaceutical, electronics, food and beverage, kiwifruit and horticulture and the construction industry sectors as well as government agencies involving aviation and border security.

He has worked with certification and accreditation bodies in Europe, Asia Pacific, Australia, and NZ as well as the USA and Brazil for over 30 years and is currently a committee member in NZ and Australia on several standards committees.

He is currently the Chairman of the IQM Group internationally and is the Moderator and Course developer for Exemplar Global offerings through the IQM Group internationally.

Tony was the initial Chairperson for NZOQ in 1977 and has served on the board on two separate occasions, as well as being the Executive Director for a period. He is currently on the Board of the NZ Safety Council and was the initial Membership moderator.

In the past he was a competitive cyclist, badminton, cricket, and squash player until the body said enough!  Now it is concentration time on the wide-ranging aspects of Business Development (he is a Business Mentor) including Management Systems, training, and development. Curiously he finds time to carry out Management Systems Audits for several certification bodies.

Wayne Burroughs

Board Member

Wayne has a background as an executive in Defence and more recently in Government Regulatory practice organisations where he has been involved in leading and managing organisational change and projects both big and small. 

Wayne has on ongoing interest in using the Baldrige Performance Excellence framework to assess organisations and identify opportunities for improvement. He is an Associate Fellow of the NZ Business Excellence Foundation and a NZ Baldrige Qualified Examiner; and has worked with a number of New Zealand organisations in their journey toward performance excellence.

As well as filling senior leader roles in changing organisations, Wayne works as a facilitator and management consultant. He is available to facilitate strategic and business planning workshops as well as working in the area of change management and project management.

He is a qualified PRINCE2 manager, Change Management practioner, and experienced Better Business Case user. He also has a MA degree in Strategic Studies from Kings College, London.

 

Contact Us

New Zealand Business Excellence Foundation

PO Box 331-658 Takapuna 0740

Level 3,
81 Grafton Road,
Auckland

(09) 489 8791

info@nzbef.org.nz

Leave a Message

11 + 15 =

Share This